Yesterday we shared a video a Walt Disney World guest posted to her Instagram account showing that Monorail Red’s door remained open while transporting guests. You can view that video here.
Today Disney issued a statement regarding the incident. According to WESH Channel 2 News, the Disney spokesman stated, “We regret that this occurred. Safety is our biggest concern. We immediately removed that train from service and have taken steps to ensure it doesn’t happen again.”
Disney has now installed signs inside the monorail which read “Caution, Do Not Lean Against Door”.
Guests who plan on using the Walt Disney World Resort Monorail later this month will want to take note of a modified schedule due to infrastructure work taking place on the transportation system.
Work is scheduled to take place from 11:30am to 6:00pm on the following select days:
May 16, 17, 23, 24
During this time, the Resort Monorail will only run between the Polynesian Village Resort, Disney’s Grand Floridian Resort & Spa, and Magic Kingdom. It WILL NOT stop at Disney’s Contemporary Resort or the Transportation and Ticket Center.
Also, on these select days, The Express Monorail will add an additional stop at Disney’s Contemporary Resort from the Transportation and Ticket Center to Magic Kingdom.
Disney is advising guests they may note a difference in the way they board the monorail and should allow for additional travel time to reach their destination.