Yesterday we shared a video a Walt Disney World guest posted to her Instagram account showing that Monorail Red’s door remained open while transporting guests. You can view that video here.
Today Disney issued a statement regarding the incident. According to WESH Channel 2 News, the Disney spokesman stated, “We regret that this occurred. Safety is our biggest concern. We immediately removed that train from service and have taken steps to ensure it doesn’t happen again.”
Disney has now installed signs inside the monorail which read “Caution, Do Not Lean Against Door”.